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Your vaibji account balance is funded through Nagad, Upay, bKash and Rocket — the same mobile wallets you already use every day. Deposit from the cashier section, withdraw back to your wallet, and track every transaction in your account history. Availability depends on your local law and eligible region.
Open the cashier from your signed-in account and select the deposit tab. Your wallet options — Nagad, Upay, bKash and Rocket — appear in the payment row. Pick the one you use, enter the amount shown within the field limits on screen, and confirm the transfer from your wallet app. Once the transaction clears on the wallet side, your vaibji balance updates and you can head straight into the lobby. Follow the exact fields and limits shown in your account at the time of deposit; we do not publish fixed minimums here because they can change.
Log in and tap the cashier icon from the account menu. The deposit tab opens by default on mobile.
Select Nagad, Upay, bKash or Rocket from the payment row. Only methods available in your region appear.
Type the amount within the limits shown on screen and confirm. Do not close the page before the confirmation screen appears.
Once your wallet confirms the transfer, your vaibji balance reflects the deposit. Open the lobby from there.
Withdrawals follow a similar path to deposits. Go to the cashier, switch to the withdrawal tab, and choose the wallet you want to receive the funds — Nagad, Upay, bKash or Rocket. Enter the amount within the limits displayed, complete any identity check your account prompts you for, and submit. The status of your request appears in your account transaction history. We do not quote processing times here because they depend on the wallet provider and your account verification status at the time of the request. Keep your wallet number current in your account settings so there is no mismatch on the receiving end.
Open the cashier and tap the withdrawal tab. Your verified payout methods are listed there.
Choose Nagad, Upay, bKash or Rocket. The wallet must match the one registered to your account.
Input the amount within the on-screen limits. Complete any verification step your account shows before submitting.
Your withdrawal status appears in account transaction history. Check there before contacting support.
When your account requires a verification step — for a withdrawal, a higher deposit tier, or a periodic account review — the fields and documents needed are shown directly inside your account area. We do not publish a fixed document list here because the required steps depend on your account status and the checks active at that time. Open the verification section in your account settings and follow only the instructions shown there.
Verification prompts appear inside your account settings. Follow only the fields and instructions shown there at that time.
Upload or confirm only the documents the account screen requests. Do not send documents through chat or email unless support directs you to.
Your account area shows the current status of any pending check. Refresh the page if you submitted recently and the status has not updated.
If a verification step is unclear or stalled, use the support route shown in your account to reach the team directly.
Your deposit and withdrawal options on vaibji are the local mobile wallets and bank routes that Bangladesh players already rely on. Each method appears in the cashier row when it is available for your account and region.
Deposit and withdraw via your Nagad mobile wallet. Select it from the cashier row and follow the transfer steps in your Nagad app.
Upay transfers connect directly to your vaibji cashier. Enter the amount, confirm in your Upay app, and the balance updates.
bKash is available in the deposit and withdrawal row. Use your registered bKash number and follow the on-screen confirmation steps.
Rocket wallet transfers are supported for both deposits and withdrawals. Select Rocket in the cashier and complete the transfer from your Rocket account.
Bank transfer is listed as an option for eligible accounts. Check the cashier for availability and follow the account details shown there.
Every deposit and withdrawal you make through vaibji generates a record on both sides — your mobile wallet transaction history and your vaibji account history. When the two do not match immediately, the reference details in each record are what you use to reconcile them. Keep a screenshot of your wallet confirmation until the vaibji account history shows the matching entry. If a deposit shows on your wallet but not yet in your account, check the status label in the account history tab before raising a support request — most pending entries resolve without intervention.
Your wallet app and your vaibji account history both carry a transaction reference. Note both when a transfer is in progress; they are the key detail support needs if you raise a query.
Account history entries carry status labels — pending, completed or failed. A pending label means the transaction is still being processed; do not submit a duplicate deposit while it is pending.
Open the account history tab in your vaibji account to see every deposit and withdrawal with its date, amount and status. Filter by date range to find a specific transaction quickly.
Keep your wallet confirmation screenshot and the vaibji transaction reference until the status shows completed. These two pieces of evidence cover most support queries without needing further documentation.
Your vaibji account and the transactions you make through it are protected through a combination of domain verification, identity checks and wallet ownership confirmation. Before entering your account details, confirm you are on vaibji — check the address bar and the secure connection indicator in your browser. We do not contact you through unofficial channels asking for your password or wallet PIN. If you receive such a message, do not respond and report it through the support route in your account.
Always access your account through vaibji. Bookmark the address directly. Phishing pages copy the look of a site but the domain in the address bar will differ — check it every time before logging in.
Your account may prompt an identity check at certain thresholds. Complete only the steps shown inside your account area. We do not request identity documents through chat, email or social media.
Withdrawals are sent only to the wallet registered to your account. Keep your registered wallet number current in account settings. A mismatch between your account wallet and the receiving wallet will delay the withdrawal.
The published support route is inside your signed-in account. Use that route for any banking query — deposit issues, withdrawal status or account verification questions. Do not share account credentials with anyone claiming to be support outside that route.
These are the questions we hear most often about deposits, withdrawals and account banking on vaibji. If your question is not covered here, the support route in your account is the right place to ask.
Nagad, Upay, bKash and Rocket are available in the cashier deposit row. Bank transfer is also listed for eligible accounts. The methods shown depend on your account and region at the time you deposit.
Open the account history tab after completing the wallet transfer. The entry appears there with a status label. If it shows pending, wait for it to update before contacting support or attempting a second deposit.
The fields and documents required are shown inside your account verification section. Follow only what appears there. Requirements vary by account status, so we do not publish a fixed list outside the account area.
Withdrawals go to the wallet registered to your account. If you need to update your registered wallet, do that in account settings first. A mismatch between the registered wallet and the receiving wallet will hold up the withdrawal.
Check the status label in your account history tab first. A pending status means it is still processing. If the status does not update after a reasonable wait, use the support route in your account and share the wallet transaction reference.
Deposit references are shown on screen in the cashier at the time you make a transaction. We do not publish fixed minimums here as they can vary. Follow the limits displayed in your account when you deposit.