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When you open an account on vaibji and use our platform — whether through your mobile browser or any supported device — these terms govern that relationship. Access and eligibility depend on your local law and the eligible regions we serve; please read through before you start.
These terms form the agreement between you and vaibji for all use of the platform, including account registration, deposits, withdrawals, game participation, and any communication with our support team. By creating an account, you confirm that you have read and accepted every clause here. Access to vaibji is conditional on your local law and the eligible regions we operate in. If your jurisdiction restricts or prohibits online gaming, these terms do not override that restriction — it is your responsibility to verify eligibility before registering. We may update these terms when our services change or when regulatory requirements shift. When we do, we will note the revision on this page. Continued use of your account after a revision means you accept the updated terms. If you disagree with a change, the correct step is to close your account and stop using the platform. All account activity — including deposits made through Nagad or Upay, game rounds, and withdrawal requests — is subject to these terms. Records of that activity are held in your account history and are the reference point for any dispute. We aim to keep those records accurate; if you spot a discrepancy, contact support through the routes listed on this page.
Not every interaction with vaibji falls under the same clause. Understanding the scope helps you know where to look when a question comes up.
Registration, login, session management, and account suspension or closure are all governed directly by these terms. Any action taken on your account — including password changes and device sessions — falls here.
Deposits and withdrawals processed through your account wallet, including those made via Nagad or Upay, are covered. Transaction records in your account history are the authoritative reference for any amount in question.
Games, odds displays, promotional notices, and any other content we publish on vaibji are subject to these terms. We may change, remove, or restrict content at any time without prior notice.
Payment processors, game content providers, and any external service linked from our platform operate under their own terms. We are not responsible for the policies or conduct of those third parties.
These terms are not one-sided. You have concrete steps available to you at any point during your time on vaibji. Your account history page shows every deposit, withdrawal, and game round recorded against your account — check there first if a transaction looks wrong. If a detail on your account is incorrect, such as a contact address or linked wallet identifier, you can update it directly from the account settings section. For anything that cannot be corrected through settings, our support team is the right route; raise the question through the contact options listed in the support section below. If you decide these terms no longer work for you, you can request account closure at any time by contacting support — we will process that request and confirm when it is done.
Your full transaction and game history is available in the account area. Check it any time to verify deposits, withdrawals, and round outcomes against what you expect.
Update your registered contact information or linked wallet details from the account settings page. Keep these current so transaction confirmations reach you.
If something in these terms is unclear or a transaction does not match your records, contact support before assuming an error. Most discrepancies are resolved once both sides check the same record.
You may close your account at any time. Contact support with your request and we will confirm closure once any pending transactions are settled.
If you have a question about these terms, a transaction record, or your account status, use the contact routes below. We only list channels that are active on the site — do not rely on any route not shown here.
Open the chat widget from any page on vaibji while signed in. This is the fastest route for account and transaction questions.
Send your query to the support address listed in the Help section of your account. Include your account reference so we can locate your records quickly.
The Help section in your account covers common terms questions, wallet steps, and account management. Check there before raising a ticket — many answers are already published.
We take the handling of your information seriously. Here is how we approach the key areas covered by these terms.
We hold your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of the data we hold by contacting support through the routes on this page.
We use cookies to keep your session active and to remember your device across visits. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the platform functions on your device.
Your account is protected by the login credentials you set. We do not ask for your password through chat or email. If you receive a message requesting your credentials, treat it as suspicious and report it to support immediately.
If you believe a clause in these terms is being applied incorrectly to your account, contact support with the specific clause and your account reference. We will review and respond through the same channel.
Answers to the questions we hear most often about how these terms apply to your account.
Access depends on your local law and whether your region is eligible. If online gaming is permitted where you are, these terms apply to your account in full. Check your local regulations before registering.
We update this page when terms change. Continuing to use your account after a revision means you accept the new version. If you do not agree, contact support to close your account before the change takes effect.
Open your account history and locate the transaction in question. If the record does not match what you expect, contact support with the transaction reference and the amount. We will check against our records and respond through the same channel.
Yes. Deposits via Nagad and Upay are covered by these terms. The transaction record in your account wallet is the reference for any amount deposited or withdrawn through those payment routes.
Contact support through live chat or the email address in your account Help section. Request closure and include your account reference. We will confirm once any pending transactions are settled and the account is closed.
Contact support immediately through live chat. Change your login credentials as soon as you can access the account settings page. We will review the session records on our side and advise on next steps.